Cookie Policy

This Cookie Policy explains what cookies are and how we use them. You should read this policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

This Policy also tells you what your rights are in relation to the personal data you give to us. If you have any questions about this Cookie Policy please contact: info@relthera.com

What Are Cookies? 

Cookies are little text files which are stored on the browser or hard drive of your computer or mobile device when you visit a webpage or application. Cookies work to make your experience browsing our site as smooth as possible and they remember your preferences so you don’t have to insert your details again and again.

There are different types of cookies. Some cookies come directly from our website and others come from third parties which place cookies on our site.

Cookies can be stored for varying lengths of time on your browser or device. Session cookies are deleted from your computer or device when you close your web-browser. Persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date.

The following types of cookies are used on our website:

Necessary cookies. Some cookies are essential for you to be able to experience the full functionality of our site. For example, these cookies allow you to log-in to your relthera.com account and add products to your basket and checkout securely. Without these cookies, some parts of our site just won’t work as they should.

Session Cookies. Session cookies are temporary cookie files which are erased when you close your browser. When you restart your browser and go back to the site that created that cookie, the website will treat you as a new visitor.

Functional/Persistent Cookies. These are cookies which are set up to improve the functionality of the website. For example, cookies that remember the content you previously viewed on this website or the email address and password you provided when registering during an earlier visit to this website. Cookies may also remember items you have previously placed in your shopping cart while visiting a relthera.com website. Using Functional cookies, therefore, may allow us to serve you content tailored to your interests and save you the time of having to re-register or re-enter information when you re-visit this website or try to access certain member-only sections.

Performance Cookies. These cookies tell us about how you use the site and they help us to make it better. For example, these cookies count the number of visitors to our website and see how visitors move around when they are using it. This helps us to improve the way our site works, for example, by ensuring that users find what they are looking for easily.

Advertising Cookies. These cookies are used to deliver advertised content which is relevant to you and they can be used to track the effectiveness of our ad campaigns on third party websites. These cookies are placed on our site by our third party service providers and they may remember your web browsing activity and may be used to understand about your demographics, such as age and gender. Only anonymised information is captured and used and the purpose is to provide you with content which is relevant to you.

How Do We Use Cookies? 

• Recognising when you log in and any preferred settings.
• Giving you a browsing experience that is unique to you and to serve you content which we believe improves your site experience.
• Analysing how you use our site which helps us to troubleshoot any problems and to monitor our own performance.

How Long Will Cookies Stay On My Device?

The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.

First and third party Cookies

First-party cookies are cookies that belong to relthera.com, third-party cookies are cookies that another party places on your device through our Service. Third-party cookies may be placed on your device by someone providing a service for relthera.com, for example to help us understand how our service is being used. Third-party cookies may also be placed on your device by our business partners so that they can use them to advertise our products and services to you elsewhere on the Internet.

Third Party Cookies

Google Analytics. This is a performance improver cookie and we use it to track visits to our website and movement around the site. The data which is collected is anonymous and is used for benchmarking purposes to monitor the performance of our site and to measure user engagement on our site.

You can read more and change your preference here.

Facebook. This is an advertiser cookie and a performance improver cookie. It allows us to place advertising content onto Facebook which is relevant to you based on the information which your web browsing patterns allow Facebook to infer. This information is never connected to your profile and it is always anonymous.

You can read more and your preference here.

Google Ads. This is an advertiser cookie which we use to help us to track the effectiveness of our marketing campaigns. It enables Google to serve our adverts on other sites based on your browsing history on our page and engagement with our adverts.

You can change your preferences about the adverts you see on Google by clicking here.

Google Dynamic Remarketing. This is an advertiser cookie and a performance improver cookie. It allows us to serve relevant advertising content to users that have previously visited our website. The data which is collected is anonymous.

You can read more and change your preferences here.

How Do You Change Cookie Preferences or Block Cookies? 

Within your browser, you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use i.e. third party cookies, or those from specific websites. Each browser’s website should contain instructions on how you can do this.

For further information please click here.

If you block cookies on our website, you may be unable to access certain areas of our website and certain functions and pages will not work in the usual way.

Changes to The Cookie Policy 

We may update this Policy from time to time. If we make significant changes we will let you know but please regularly check this Policy to ensure you are aware of the most updated version.

If you have any questions about this Cookie Policy please contact: info@relthera.com